Returns & Exchanges

Returns Policy

FAST delivery and EASY 30 day returns*

You can return any item within 30 days and we will gladly replace the item or offer a full refund for it. All we ask is that you send the items back unused in their original condition with all the original packaging.

If your order doesn't qualify for free returns, or if you should choose to arrange your own delivery, we recommend that you use an insured, recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.
 
Who do we use to deliver your order?
 
Your order will be delivered by UPS,DHL,EMS or DPD. Our back office systems are fully integrated with both couriers which means that the second your parcel is despatched you will be sent an email containing your tracking details. This allows both you and us to track your parcel's every move from our door to yours!
 
Refund Policy

Refunds will be applied to the payment method on which you made the online purchase and will appear in the form of a credit. Refunds are processed to include the amount you paid for the item(s) along with any sales tax which was charged at time of purchase.

Shipping fees cannot be reimbursed unless an item is defective/damaged or there was a fulfillment error. Please allow 1-2 billing cycles for these changes to appear on your card statement.